10% OFF OF ORDERS OVER $500. *excludes freight items*
Frequently Asked Questions
- 01. What types of heavy-duty truck parts do you offer?
- 02. Are your parts compatible with specific truck brands and models?
- 03. How can I search for a specific part on your website?
- 04. Do you offer OEM (Original Equipment Manufacturer) parts?
- 05. How can I be sure of the quality of your parts?
- 06. Do you provide warranties on your products?
- 07. Can I return a part if it doesn't fit or if I no longer need it?
- 08. How can I place an order?
- 09. What payment methods do you accept?
- 10. How do you handle shipping?
- 11. Can I track my order once it's shipped?
- 12. Do you offer international shipping?
- 13. How can I contact your customer support?
- 14. Can I get assistance in choosing the right part for my truck?
- 15. Do you offer bulk or wholesale discounts?
Answers
1. We offer a wide range of heavy-duty truck parts, including but not limited to engines, transmissions, axles, brakes, suspension components, electrical parts, filters, and more.
2. Yes, our parts are designed to be compatible with a variety of truck brands and models. We provide detailed compatibility information on each product page, so you can easily find parts that fit your truck.
3. You can use our search bar located at the top of the page to enter keywords, part numbers, or descriptions. You can also browse our categories or use filters to narrow down your search.
4. Yes, we offer both OEM and aftermarket heavy-duty truck parts. OEM parts come directly from the manufacturer, while aftermarket parts are made by reputable third-party companies.
5. We source our parts from trusted manufacturers and suppliers known for their quality and reliability. Additionally, we often provide customer reviews and ratings to give you insights into the performance of our parts.
6. Yes, many of our products come with warranties. The warranty details can be found on the product page. If you have specific questions about warranties, please contact our customer support.
7. We have a returns policy that allows you to return parts within a certain time frame if they are unused, in their original packaging, and meet our return criteria. Be sure to review our Returns and Refunds policy for more information.
8. You can easily place an order through our website. Add the desired parts to your cart, proceed to checkout, and follow the steps to complete your order. If you encounter any issues, our customer support team is here to assist you.
9. We accept a variety of payment methods, including credit/debit cards and online payment platforms. The available options are displayed during the checkout process.
10. We offer various shipping options, and the cost and delivery timeframes will depend on your location and chosen shipping method. Shipping details are provided during the checkout process.
11. Yes, you will receive a tracking number once your order is shipped. You can use this tracking number to monitor the progress of your shipment.
12. We currently only ship to the continental 50 US states. As time goes on, we will branch out to begin international shipping.
13. You can reach our customer support team through the contact information provided on our website. This may include phone numbers, email addresses, or a contact form.
14. Absolutely! Our customer support team is knowledgeable about our products and can assist you in selecting the right parts based on your truck's specifications.
15. Yes, we offer bulk and wholesale discounts on certain products. Contact our customer support for more information about our discount policies.
If you have any more questions or need further assistance, don't hesitate to get in touch with us. We're here to help you find the right heavy-duty truck parts for your needs!